Future-Proofing the B2C Supply Chain
12 May 2020, Meeting
Bounce, 121 Holborn, EC1N 2DT London
We're delighted to announce Special Guest Speakers!
Natalie Berg, Founder, NBK Innovation
Natalie is a retail analyst, author and consultant specialising in retail strategy and future trends. With over 15 years’ experience leading analyst teams, Natalie is regarded as one of the world’s Top 20 retail influencers and is regularly interviewed and quoted in mainstream media. Natalie has studied how the 'Amazon effect' has revolutionised commerce and will explain how retailers can compete by focusing on What Amazon Can’t Do.
Prof. Sabine Benoit, Professor of Marketing, University of Surrey
Sabine is an expert in marketing, customer perception and behaviour, with particular specialism in supply chain and sustainability. Sabine's work is published in many leading international Journals. As consumers take more care about where and what they buy, perception is more powerful and important than ever before. We've asked Sabine to share her recent insights around supply chain risk from the customer standpoint, and what this means for you.
Clare Jones, CCO, what3words
Precision is a game changer for final mile: what3words is the world's first addressing system designed for voice - every 3m x 3m square in the world has been assigned an address made of just three words. These 3 word addresses can be used to route cars or drones, used as an address when ordering online, or simply given as a meeting point. Clare joins us to share the story so far, plus her views on the future of final mile and next generation CX. Clare was featured in the 2019 Forbes 30 under 30 list for technology and is involved with London companies tackling social/environmental challenges.
On hearing about the Intent Group proposition, it was of immediate appeal to me. We’re a billion dollar business, and I’ve worked in supply chain over 25 years. For us, it’s the perfect platform to collaborate, see if others share our beliefs about the future of agile supply chain, and to have more useful touchpoints outside of our business” NL, FMCG member.
Venue, accommodation & travel
Venue: Bounce, 121 Holborn, London, EC1N 2DT
Travel: The venue is a few minutes walk from Chancery Lane (Central Line) or Farringdon rail/tube.
Accommodation: We recommend staying in Farringdon or Smithfields, a few minutes' walk away.